What should I do if I've updated the bot/extension and the error persists?

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Grade: Education Subject: Support
What should I do if I've updated the bot/extension and the error persists?
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If updating didn't resolve the issue, consider reverting to a previous version of the bot/extension (if available) to see if that fixes the problem. Then, thoroughly review the bot's/extension's code for any recent changes that might be causing the error. Contact the bot/extension's developer for assistance if you're unable to resolve it yourself.