Question
What should I do if the registry edit doesn't resolve connect to printer error 0x00011b on Windows 11?
Asked by: USER9976
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102 Answers
Answer (102)
If the `RpcAuthnLevelPrivacyEnabled` registry edit on the printer server doesn't resolve error 0x00011b, consider these alternative troubleshooting steps:
1. **Restart Both Machines:** Ensure both the client (Windows 11) and the printer server have been fully restarted after applying the registry change.
2. **Double-Check Registry Edit:** Carefully re-verify the registry key name (`RpcAuthnLevelPrivacyEnabled`) and ensure its 'Value data' is set exactly to `0` (zero) with no typos.
3. **Install Printer Directly (Local Port):** Try installing the printer directly on the Windows 11 client using a local port configuration and the printer's IP address, bypassing traditional network sharing. You will still need the correct printer drivers for Windows 11.
4. **Update Printer Drivers:** Ensure that the absolute latest printer drivers are installed on both the server and, if applicable, the client.
5. **Group Policy (Domain Environments):** In a domain environment, check if any Group Policies are overriding the registry setting or enforcing stricter print spooler security that might conflict.
6. **Microsoft Support:** If all else fails and the issue persists, consider contacting Microsoft support or your printer manufacturer for further assistance.