If my printer is listed but shows as offline, what are the first troubleshooting steps?

Responsive Ad Header

Question

Grade: Education Subject: Support
If my printer is listed but shows as offline, what are the first troubleshooting steps?
Asked by:
87 Viewed 87 Answers
Responsive Ad After Question

Answer (87)

Best Answer
(356)
First, check the printer's physical connection (power and network cable if applicable). Then, restart both the printer and your computer. Verify the printer's Wi-Fi or Ethernet connection (check the printer's display for connection status). Finally, check your router to ensure it's functioning correctly and the printer isn't blocked by firewall settings.