Question
If my printer is listed but shows as offline, what are the first troubleshooting steps?
Asked by: USER2316
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Answer (87)
First, check the printer's physical connection (power and network cable if applicable). Then, restart both the printer and your computer. Verify the printer's Wi-Fi or Ethernet connection (check the printer's display for connection status). Finally, check your router to ensure it's functioning correctly and the printer isn't blocked by firewall settings.