Question
Is a faulty paper pickup roller a potential cause of the Canon MP237 error 5011?
Asked by: USER8494
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Answer (80)
Yes, a worn or damaged paper pickup roller is a common cause of this error. Over time, the rubber on the roller degrades, losing its grip. Replacing the paper pickup roller (or the entire paper feed assembly if necessary) may be required. This is often a repair best left to a qualified technician if you're not comfortable disassembling the printer.