After clearing a jam and checking rollers, my Epson printer still shows E-01. What's the next troubleshooting step?

Responsive Ad Header

Question

Grade: Education Subject: Support
After clearing a jam and checking rollers, my Epson printer still shows E-01. What's the next troubleshooting step?
Asked by:
115 Viewed 115 Answers
Responsive Ad After Question

Answer (115)

Best Answer
(480)
If E-01 persists after clearing visible jams and cleaning rollers, check for any small, hidden paper fragments or foreign objects using a flashlight, especially deep within the paper path. Inspect the print head carriage path to ensure it moves freely without obstruction. You might also try printing a test page or running the 'Nozzle Check' utility from your computer to see if the printer attempts to feed paper. A firmware update, if available, could also resolve subtle bugs.