Is it possible that my firewall or antivirus software is blocking HSBC access and causing error 10004?

By: USER8726
28 Agustus 2025 Support 5 minutes
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Question

Grade: Education Subject: Support
Is it possible that my firewall or antivirus software is blocking HSBC access and causing error 10004?
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Answer (102)

Best Answer
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Yes, your firewall or antivirus software might be incorrectly identifying HSBC's website as a security threat. Temporarily disable your firewall and antivirus (with caution) to see if the error resolves. If it does, add HSBC's website (hsbc.com) to your firewall/antivirus's trusted sites list.
Answered on 28 Agustus 2025

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