What are the first troubleshooting steps I can try before contacting support for the flashing 14 orange lights?

Responsive Ad Header

Question

Grade: Education Subject: Support
What are the first troubleshooting steps I can try before contacting support for the flashing 14 orange lights?
Asked by:
111 Viewed 111 Answers
Responsive Ad After Question

Answer (111)

Best Answer
(581)
Before contacting support, try these steps: 1. Power cycle the printer: Turn off the printer, unplug it from the power outlet for 60 seconds, and then plug it back in and turn it on. 2. Check the power cord: Ensure the power cord is securely connected to both the printer and the wall outlet. 3. Check ink levels: Although less likely, extremely low ink levels can sometimes trigger error codes. Refill the ink cartridges if necessary. 4. Restart your computer: Sometimes, a simple computer restart can resolve communication issues that might be indirectly affecting the printer.